Privacy policy

At CHRIS DELANEY FITNESS we strongly believe that in order for a client/coach relationship to be successful it must be built on 3 fundamental values which are taken very seriously, RESPECT, CONFIDENTIALITY and TRUST. Your privacy is our number one priority. We uphold the highest standards when it comes to your confidential information.

By clicking accept to the Privacy Statement as shown on the CHRIS DELANEY FITNESS website; or using the Services, you acknowledge and accept that CHRIS DELANEY FITNESS personnel can and may monitor the use of its systems and can keep copies of such monitoring.

CHRIS DELANEY FITNESS respects your privacy and safeguards your data to the highest standard of privacy and security. CHRIS DELANEY FITNESS adheres both Canadian (Personal Information Protection and Electronic Documents Act) and US (Health Information Portability and Accountability Act) legislation in developing our Privacy Statement. CHRIS DELANEY FITNESS does not sell or will not distribute individual Personal Information without consent. This Privacy Statement applies to the collection and use of your Personal Information. We recommend you read the Privacy Policy in its entirety.

CHRIS DELANEY FITNESS 762 Upper James St. Suite 266, Hamilton Ont. Can. L9C-3A2. CHRIS DELANEY FITNESS, research and development based on the data obtained from its users. These activities include, among other things, the improvement of services, offering new services and products, and performing data analysis activities that may lead to commercialization with a third party.

Services refers to CHRIS DELANEY FITNESS products, services and website (including graphics, text, images and other information displayed on the website) as accessed by users with an account or without one.

Personal Information We Collect
When you register an account with us or purchase our Services, we collect personal information, such as your name, date of birth, billing and shipping address, payment information, email and phone number.

Self-Reported Information is your personal information, including physical ailments or injuries, medical conditions, lifestyle, and other information that you enter into the surveys, forms, or features while entering the CHRIS DELANEY FITNESS website.

User Content is all the other information provided by CHRIS DELANEY FITNESS. This information is distributed publicly or privately, to or through CHRIS DELANEY FITNESS.

Web Behavior Information is information on how users make use of the CHRIS DELANEY FITNESS website, which is collected through log files and cookies.

Referral Information that you give when referring CHRIS DELANEY FITNESS to your contacts as part of the CHRIS DELANEY FITNESS referral program.

Customer Service Information refers to when you contact our Customer Care Team or correspond with us about our Service, we collect information to: track and respond to your inquiry; investigate any breach of our Terms of Service, Privacy Statement or applicable laws or regulations; and analyze and improve our Services.

How Your Information is Used
CHRIS DELANEY FITNESS collects general personal information you provide to operate your account and to use CHRIS DELANEY FITNESS’s services. These include: the provision of our Services; the improvement of our Services and offering new products and services; informing about events; invitations to research projects, obtaining testimonials for promotional purposes; performing quality control checks; conducting other R&D; and conducting CHRIS DELANEY FITNESS Research.

Web Behaviour Information
We use Web Behaviour Information to understand how users interact with our website, for R&D purposes, for quality control in order to improve our Services, and to advertise products and services. This information will not be shared with any third parties without consent.

Information Disclosure:
• We will NOT disclose your personal information to any third party except with your informed and express consent or as required by law.

• Where we provide information to research and research contractors in the form of encrypted information, for scientific research purposes we screen these research contractors and we subject them to the rules established by CHRIS DELANEY FITNESS.

• Encrypted data may lead to commercial use.

Information Disclosure as Required By Law
Under some circumstances, Personal Information can be shared pursuant to judicial or other government orders, or in coordination with regulatory authorities. You understand and accept that CHRIS DELANEY FITNESS is free to keep and disclose Personal Information to law enforcement agencies, as required by law, or in the good faith that such disclosure is necessary to:
(i) comply with legal or regulatory processes or obligations that CHRIS DELANEY FITNESS might owe to ethical or professional rules, laws, and regulations.
(iii) respond to claims that any content is violating the rights of third parties.
(vi) protect the rights, property or CHRIS DELANEY FITNESS safety and the public.

If we are required by law to make a disclosure, we will notify you through the contact information that you have provided us.

Your Choices
Providing your Personal Information other than Registration Information while helpful is voluntary and based only on the permission you give.

Sharing Self-Reported Information through surveys, wearable integrations, or other website features while helpful is voluntary. If you provide a written request, we will close your account.

To prevent prohibited access or disclosure, to maintain information accuracy, and to ensure using the information appropriately, CHRIS DELANEY FITNESS uses various physical, technical, and administrative measures to keep your Personal Information, as it is stated in current standards. Be responsible keeping your password secure, as well as other authentication information that you use to access the Services. You should not share your authentication information to any third parties and you should inform CHRIS DELANEY FITNESS immediately of any prohibited use of your password.

Business Transitions
In the event that CHRIS DELANEY FITNESS is acquired, sold, transferred, spun-out or merged with another entity, your Personal Information will be transferred along with the other assets. In this case, your information would remain subject to the terms of this Privacy Statement.

Privacy Statement Changes
This Privacy Statement was updated on December 7, 2019. When any significant change is made to the Privacy Statement, a notice will be posted as part of this Privacy Statement and it will be placed on our homepage for 30 days. After 30 days, the changes will become effective. Additionally, all of our customers will receive an email notifying them that changes have been made. If you continue to use the service after the effective date of the change, you will be considered to have agreed to the amended Privacy Statement. If you do not agree to the amended Privacy Statement, you have the option of ending your CHRIS DELANEY FITNESS account by contacting us at

Closing an Account and Correcting Personal Information
If you do not want to participate any longer in our Services, you can close your account by sending a request to Customer Care at When you close an account, we remove all of your Information within thirty (30) days of when we receive your removal request. Additionally, we keep Registration Information as it is related to your order history for accounting purposes. If there are any changes in your Personal Information, you can correct or update them by accessing your Account Settings page. You can also correct or reset Self-Reported Information entered into the surveys from within your account.

How to File a Complaint
You have the right to file a complaint if you do not agree with how we have used or disclosed your Self-Reported, or Registration information. All complaints must be submitted in writing. Your services will not be affected by any complaints you make. We cannot retaliate against you for filing a complaint or refusing to agree to something that you believe to be unlawful. Please contact our Privacy Officer below, who will attempt to expeditiously resolve any concern or complaint you may have. Alternatively, you can contact a data and privacy protection organization for assistance or advice.
Office of the Privacy Commissioner of Canada
Place de Ville, Tower B, 112 Kent Street
Ottawa, Ontario K1A 1H3
Toll Free: 1-800-282-1376

How to Contact Us
Questions regarding this Summary, the Privacy Statement, or how CHRIS DELANEY FITNESS handles your Personal Information can be emailed to our Privacy Officer, Chris Delaney, Founder

762 Upper James St.
Suite 266
Hamilton, ON